1. What makes Monscents candles special?
Every Monscents candle is hand-poured in small batches using eco-friendly soy wax and carefully selected fragrances. We focus on creating candles that are cruelty-free, sustainable, and full of personality to bring joy and memories into your home.

​

2. Are your candles non-toxic?
Yes! We use natural soy wax and high-quality fragrance oils to create a cleaner burn that’s better for you and the environment.

​

3. Are Monscents candles vegan and cruelty-free?
Yes! All our candles are vegan, cruelty-free, and made with eco-friendly materials.

​

4. Can I request a custom scent or blend?
We love experimenting! Contact us with your ideas, and we’ll see what we can create together.

​

5. How do I store my candles?
Keep them in a cool, dry place away from direct sunlight to preserve the scent and prevent discoloration.

​

6. What is your refund or exchange policy?
We want you to love your Monscents candles! If your candle arrives damaged or you’re unsatisfied with your order, please contact us within 7 days of receiving it. Once a candle has been lit, we are unable to offer a refund or exchange, as we cannot guarantee its condition after use.